FAQ

Email us: hello@incrays.com

Do you offer free shipping?

Yes! We are proud to say that we offer FREE Shipping Worldwide. Our Company is based in Helsinki, Finland, so remember that international orders will take longer to get to you. Estimated shipping time:

• Scandinavia 2-4 Business Days
• Europe 4-7 Business Days
• US & Rest of the World 6-10 Business Days

How fast will you ship the order?

Your order will be shipped within 24 hours, usually the next day.

How do i change or cancel my order?

In case you want to change or cancel you order, please let us know as soon as possible. Do no hesitate to contact us with any questions, we are happy to help: hello@incrays.com

Are your bracelets water resistant?

Yes, all of our bracelets are made to handle everyday situations. However we do not recommend to train or swim with our bracelets, which could eventually cause damage to them.

Are your bracelets only for men?

Almost all of our bracelets are unisex and fits perfectly both ladies and gents. If you have any questions about our products feel free to contact us: hello@incrays.com

How long does it take to get a response from you?

Customer satisfaction is the most important factor for us. We will do our best to answer you the same day you send your email, and no longer than 24 hours.

How do i get featured on your Instagram account?

Simply tag us in your photo with your new wrist gear, and we will choose the best images to be featured on our Instagram. Our Instagram: @incrays

I am a blogger, how can we work together?

We always appreciate new ideas and creativity. If you are interested just email us: hello@incrays.com